Ok, I knock on the door as I usually do. There is a car in the driveway and lights are on. Well I see the door knob turn a few times then it stops, no talking, no unlocking sounds, no nothing. I'm thinking maybe it's a child and the parent is telling them not to open the door till they get there, or they forgot to unlock the door and this is why the handle was moving. But nothing, so I stood there for about 2 minutes then walked back around to my truck. I go to their box that I was checking by the basement doors, when that door opens up and there is an older lady holding a toddler. Now before I knocked on her door I had already talked to her on her cell phone to figure out which house was hers, because no one here puts there house number on their mailbox or their houses!!! And I also kind of walk around the perimeter of the house to see if I could see a problem. The electric company had replaced an old pole about 300 ft away from her house and this is where her buried line came to. So back to when she opened the door, I said hello and when did they change out that pole over there in your horse field? She just stared at me and said in a weird monotone voice "I don't know." I kinda of looked at her and chuckled, you don't know when the power board came into your yard and put in a new pole? She said again in the same voice "I work weird hours." "Ok then.......................... I will call you when I get it fixed, thanks?!" And yes there was a 15 second pause in between then and I in the last sentence. The problem was at that new pole, but this was something that is not a charge to the customer. So I don't understand the whole play stupid act, it would have just helped me diagnose the trouble that much quicker. And from my last post where the customer tried to get me into trouble I find myself trying to bite my tongue much more. It's not easy but I feel if I set my mind to it...ha ha ha.
Just wanted to share,
Marc
